Returns & Exchanges

We want you to be completely satisfied with your Jazwares fashion purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Simply ensure your items are in their original condition to receive a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  After submitting your request, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging, include the packing slip, and drop off the parcel at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.